Return, Replacement & Refund Policy

At Wow Gifts, every order is personalized with care and crafted specially for you. Customer satisfaction is our highest priority, and we take utmost care in packaging our products to ensure they reach you in perfect condition.

✨ As an additional quality assurance step, we also share photographs of the completed personalized order with customers via WhatsApp before dispatch.

Replacement for Damaged or Defective Products

If you receive a damaged, defective, or incorrect product, please contact us within 7 days of delivery.

To process your request, kindly share:

• Clear photographs of the product
• Images of the outer packaging (if damaged)
• Your order number

Once verified by our team, we will provide a replacement at no additional cost.

Refund Policy

Refunds are only provided in cases where:

• The product received is damaged during transit
• The product is defective or incorrect and a replacement cannot be arranged

Non-Returnable & Non-Refundable Items

Since all our products are customized and personalized as per customer requirements, we do not accept returns, exchanges, or refunds for:

• Personalized products with correct customization details
• Change of mind after placing the order
• Incorrect information provided by the customer during ordering
• Minor variations in color, finish, or appearance due to photography, screen settings, or handcrafted production

Contact Us

For any concerns regarding your order, please contact our support team at care@wowgifts.co.in or 8850262525 on Whatsapp within 7 days of delivery. We are always happy to assist you and ensure a smooth shopping experience.

Thank you for choosing Signaturelane. ❤️